Purchased a used car and Justin Swanson was a breeze to work with. Very knowledgeable and friendly. My wife even commented on how nice he was.

Justin Swanson is one of the most knowledgable and competent sales professionals I've come across in a long time. I was searching nationwide for a used BMW i8 (over 100k car), so I've called and dealt with a number of salespersons during that time. Justin was able to help me evaluate the car long distance, noted every minor detail (including a TINY little ding in the doorframe), and was open to being 'schooled' on features he was previously unaware of. I ended up not being able to get the car (Justin's car was a close second) because his manager was not quick enough with the final pricing. I wish there were more salespeople like Justin, so that used car dealerships could get a better reputation.

Justin Swanson is one of the most knowledgable and competent sales professionals I've come across in a long time. I was searching nationwide for a used BMW i8 (over 100k car), so I've called and dealt with a number of salespersons during that time. Justin was able to help me evaluate the car long distance, noted every minor detail (including a TINY little ding in the doorframe), and was open to being 'schooled' on features he was previously unaware of. I ended up not being able to get the car (Justin's car was a close second) because his manager was not quick enough with the final pricing. I wish there were more salespeople like Justin, so that used car dealerships could get a better reputation.

Lance was very helpful in helping us get into our new 2023 Yukon. He kept us updated every step of the way and made it happen for us.

Best car buying experience EVER!! Honest, upfront pricing. The people and atmosphere were great. Trey was incredibly helpful!! I highly recommend Trey and Step One Automotive!!

Trey was great! Came from Louisiana and he took great care of me. Highly recommend!

Trey was extremely helpful and made buying my car an easy process. Highly recommend him and this dealership.

This is my 3rd purchase from Trey Hill. Hands down beat salesperson I have ever had. I can call him anytime and he is like family to me. Highly recommend!

It was a pleasure doing business with Trey Hill. I 100% recommend him as he clearly knows what he’s doing. If you’re in the market to buying a vehicle don’t hesitate and just go check him out and the inventory they have. #GMCFtWaltonBeach

had our 2015 Cadillac serviced today. From the time I drove into the service bay until the time I left, I was treated with the utmost respect. Everyone was professional. They got the work done in a timely manner. The waiting room was comfortable and spotless. They even had a guest internet connection that was amazing. I could not have asked more from my service advisor, Josh Banning. My tech was Julian Kalata. All the work was done to my satisfaction. The lady at the desk where I paid was friendly and efficient. Kudos to Cadillac Fort Walton Beach for having wonderful customer service during this time when it is hard to find even mediocre customer service!

Had repair work done while on vacation. They completed the work and had my car back in time to head home.

I took my vehicle in for an oil change and tire rotation. They were fast and friendly as usual

I was shopping for a Toyota Tundra TRD Pro and found several across the country. Sent a message to Trey about the one he had from a recent trade. Trey answered all my questions, sent video and pics, and to be honest, went above and beyond to seal the deal. Out of all the dealers I contacted, Trey was the only one that put forth the effort to stay in touch via calls and text. I booked a flight to Ft Walton Bch from Wichita this past Saturday. Trey picked me up in the Tundra and less than 2 hours later I was on my way driving the Tundra back home. This is how buying a vehicle should be! If you are in the market for a new vehicle, contact Trey! You will not regret it!

Trey was extremely involved in getting me a good car, he made me be opened mined and showed me the best car and he got me the best rate. I can really say that he went above and beyond for me. He was really did the best. He didn’t make me feel just like a costumer and someone just trying to sell me a car, he actually listened to me. I can say that he is an excellent person and if you buy a vehicle definitely go with him. Also everybody in the dealership were really attentive. Everybody was great there!!!

Awesome experience and great folks to work with!! Trey was great. Very responsive and great communication!! Highly recommended!!

Latoya was very patient and kind. Helped us find the perfect vehicle for my wife.

Latoya was so kind and patient with us while we decided on the right fit for us.

I loved Trey’s straight approach! He didn’t waste time and already knew what I was looking for in a car before I showed up for my appointment and that’s exactly what he showed me. Best car buying experience so far!!

Was a great experience , they got me into a great car, thank you Johnny and Latoya

Everything Excellent on time outstanding work. Service is fantastic. Got my vehicle back the same day.

Took my car in due to the Navigation system not displaying maps. Austin Tipton was the service advisor who assisted me. He was very helpful and professional and got my 2022 XT5 repaired and back on the road in short order with the Navigation now functioning. They determined the Sim Card was defective and replace it. i highly recommend and team at Ft Walton Beach.

Had a great experience. Trey was willing to walk the whole place to find what we wanted. Wasn't pushy at all and really wanted to make sure we got what we wanted.

Trey was great, excellent service and he took care of me had me in and out at the price I wanted hassle free

Excellent Customer Service….follow up and detail oriented. I am happy to recommend this dealership to other buyers. Comfortable and friendly atmosphere.

We were very happy with Trey and the dealership. Very professional and helpful. Thank you